Información de contacto

Last updated: September 17, 2026

We are dedicated to providing exceptional client service for all inquiries regarding our winter collections, orders, and private assistance at Vellari (vellariwinter.com).

1. Client Services & Support

• Email Support: For any questions, order updates, or assistance, please reach out to us at any time via our primary notification channel: andresjuliansmau@icloud.com.

• Response Time: Our client services team strives to respond to all inquiries within 24 to 48 business hours.

2. Order Inquiries

When reaching out regarding an existing purchase, please kindly include your full name, order number (e.g., VRN-XXXX), and the email address used at checkout to help us assist you promptly.